Over a decade of innovation

Founded in 2013, Ontel is a specialist in applying IT solutions to problems faced by those in the telecommunications infrastructure sector. Our mission is to enhance and empower the world through technology.

Our areas of focus include software development, workflow digitization, remote quality assurance, project and construction management, data management, and performance advisement.

Our passion is providing solutions

ONTEL was founded upon a passion for developing innovative solutions and helping services providers become leaner, faster, and more adaptive no matter the scope and the scale of their projects.

HERE TO HELP YOU GROW

Empower your project teams, enhance your operations, embrace the future.

SPECIFICITY AND CONTROL

The ability to create and completely customize project workflows, tasks and requirement lists that suit the COP needs for your customer or market.
• SOW-Specific / adaptive requirements lists

• COP Specification document creation and upkeep

• Inclusion of any unique tower owner or structural requirements

FIELD FRIENDLY SOLUTIONS

Software that is built with field teams in mind; meant to be robust, responsive, and easy to use.
• Mobile app specially designed for field use and quick data capture

• One-on-one training and orientation sessions

• Support available 24/7 via chat (in-app), email, or phone call

HIGHLY SPECIALIZED DATA

Leverage your data via specialized reporting packages that provide in depth analysis of your team’s performance.
• KPI Scorecarding

• Time tracking & GPS check-in data

• Employee Certifications storage & tracking

• Equipment & asset management

BACK-OFFICE SUPPORT

Help for your team that goes beyond just tools and reporting. The people you need to get the job done.
• Carrier COP / Tower-owner COP / PMI COP completion and upload

• Daily reports, safety forms and inspections

• Dedicated project support and specialists

COMPREHENSIVE QA

Catch issues upstream and ensure things are completed in line with your quality standards. A real time review of deliverables while the crew is on the job site.
• Live Review with Ontel personnel / flexible scheduling

• Check of critical site measurements vs. site documentation

• Validation of workmanship and adherence to project best practices

TESTING ANALYSIS

Custom-built programs to enforce customer thresholds and tolerances. Support for your technicians in the field.
• Sweeps / PIM / Fiber testing review and validation

• AAT Tool / Azimuth verification

• RET settings and connectivity check

• Calibration follow-ups

Committed to your success

We are trusted by industry leading carriers and contractors nationwide to assess, validate, and close out their completed work every day, and to deliver their projects with exceptional speed and quality.

> 0 %

Increase in first time COP acceptance rates.

(project average)

> 0 %

Our Live Reviews catch and correct a critical issue while crew is on site, preventing a potential return.

(project average)

> 0 %

Sites closed within 1 business day from CX-Complete

(project average)

< 0 %

Issue miss rate and scaling QA to adapt to changing customer demands

(project average)

Ontel offers a free trial consisting of 1 month for any combination of Closeout Support, Real-Time Quality Assurance, Scorecarding Services, Swift Projects, and Workflow Design. Final COP will be completed without charge as an opportunity for you to test our program and results.

I'M READY

EXPLORE

OUR SERVICES
ABOUT US

CONTACT

  • 300 New Jersey Avenue NW, Suite 900 Washington, D.C. 20001

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Experience how our solutions can enhance your operations.